ShopBuilder

FAQ

• What are e-commerce requirements?

  It is necessary to have a VAT number written in your e-commerce site's footer together with the registration number of the Chamber of Commerce. Online sales is equivalent to the provision of traditional services (brick and mortar stores), so we recommend you to contact a accountant to make sure you comply correctly with tax legislation. If you already have a brick and mortar stores and you want to start selling online, you must add to your VAT number, an Ateco Code specific for online business and make the related communications to authorities (Revenue Agency, Chamber of Commerce, Municipality). With Simply Shop you can change all the information in a easy and fast way.

• How long does it take to start selling online?

  Once you have settled the bureaucratic issues, or even while your accountant is working on it, you can dedicate yourself to the creation of your e-commerce. Start with the showcase. Choose the style that best suits your business. ShopBuilder offers you a lot of choices of images, colors and fonts: rehearse and decide which one looks more like you. Then start creating product sheets with pictures (photos are important: give your products the best look!) and descriptions (for texts, keep in mind Google: words you use will be the keywords that the engine uses to indexing your site). If you sell physical products, define the rates for shipping and payment with cash on delivery. Finally, publish your site and check how many customers visit your e-commerce and which preferences they have. Keep going to work on it for improving sales.

• What guarantees can I give my customers on privacy and security?

  You have certainly heard of the new European Regulation 2016/79, better known as GDPR concerning the protection of personal data. Managing an e-commerce you must explain to your customers why you collect their data and how you treat them. With ShopBuilde you have a platform that fully complies with the new legislation and ensures the security of information exchange, thanks to data encryption systems in // https. Moreover, in the payment page your customers will see an element of guarantee that will reassure them in the most delicate moment for online sales (the insertion of the credit card number).

• Why is the speed for an e-commerce site so important?

  Main reasons are two: first is that customers who browse between the products you offer want to have all details quickly for purchasing in a conscious way. If pages do not load properly, it is likely that they will leave your site. Second is that Google interprets speed as a quality parameter of the site. So the faster you are, the more Google rewards you by showing you higher on the search page.
  
  Sites created with ShopBuilde are optimized according to the guidelines of Google Page Speed, which is a set of tools made available by Google to measure the performance of a web site. Page Speed evaluates each parameter and ShopBuilde has optimized it for you.
  

• What is Wizard AI?

  The AI Wizard is a simple wizard that allows you to create your website in just a few steps thanks to Artificial Intelligence.
  Let the AI Wizard guide you: The procedure will provide you with the necessary elements for your website and you can create your website without any technical, programming or design skills. The AI Wizard also allows you to generate the contents of your website with Artificial Intelligence: you just have to provide suggestions and your texts will be written for you by the AI Wizard