General conditions of service

This agreement consists of the translation of an Italian agreement and is thus entirely governed by Italian law. The Court of Florence shall have sole jurisdiction over any dispute that might arise between the Parties in regard to this agreement. In the case of agreement signed with a Consumer, shall have jurisdiction the Court where the Customer is domiciled or resident.

Shown below are the general conditions of contract applicable to all domains or services purchased on Register.it as of 09/10/2014:

1 - SERVICES AND CONCLUSION OF AGREEMENTS: These General Conditions of Service ("GCS"), together with the additional terms and conditions contained in the Service Orders ("SO"), regulate the supply to customers ("Customer/s") of the services offered by Register.it S.p.A., registered office in Firenze, Piazza Annigoni 9/B ("Register.it"). VAT Registration no. 02826010163. The agreements between Register.it and the Customer in regard to the individual Services are considered concluded at the time Register.it receives payment of the Consideration for the Services. In case of disagreement between these General conditions of service and the single Service Order, the latter shall take precedence.

2 - TERM AND RIGHT OF WITHDRAWAL: these GCS have an indefinite term, unlike the agreements for the individual Services, whose term will be indicated in the relative SO.

SPECIAL NOTICE FOR CONSUMERS: a Customer who is a natural person and requests the provision of a service for purposes not connected with his/her own professional activity ("Consumer") will have the right to withdraw freely from these GCS and/or an individual SO within fourteen business days after the conclusion of the relative agreement, pursuant to and in accordance with Article 52 of the Codice del Consumo (Consumer Code).Withdrawal may be exercised by the Customer, in accordance with article 54(1) of the Codice del Consumo, using the withdrawal form in appendix I, part B, of the Codice del Consumo or submitting any other explicit declaration of his/her intention to withdraw from the contract, to be sent, by registered letter with advice of receipt, to Register.it S.p.A., Via Zanchi 22, 24126 Bergamo, before the expiry of the withdrawal period. Information on exercising the right of withdrawal supplied by Register.it to the Customer is visible at the foot of this document.

The burden of proof regarding correct exercise of the right of withdrawal, according to the aforestated procedure, will lie with the Customer.

Following the proper exercise of the right of withdrawal by the Customer, Register.it will, in accordance with article 56 (1) of the Codice del Consumo, within the subsequent 14 days, refund him/her the amounts received from him/her, including delivery costs, if incurred. Register.it will pay the refund using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed with the Customer and provided that the Customer does not have to incur any cost as a consequence of using the different means of payment. Register.it will not be required to reimburse delivery costs if the Customer has expressly chosen a different and more costly form of delivery than the one offered by Register.it. It is understood that Register.it may withhold the refund until it has received the goods or until the Customer has demonstrated that he/she has returned the goods, whichever situation occurs first.

Unless Register.it collects the goods directly, the Customer will be required to return the goods without undue delay and in any case within 14 days of the date on which he/she informed Register.it of his/her decision to withdraw from these GCS or an SO. The respective shipping costs will be borne by the Customer, unless Register.it failed to inform the Customer of this at the time the contract was concluded.

EXCEPTION TO THE RIGHT OF WITHDRAWAL: It is in any case understood that, with regard to the provision of services, the right of withdrawal will not be exercisable by the Customer after the full provision of the service, as indicated below, by Register.it if the supply itself began with the express agreement of the Customer and the latter agreed to forfeit the right of withdrawal following full performance of the service by Register.it. By way of example and without limitation, the Customer acknowledges that starting a domain name registration procedure, activating e-mail accounts, as well as any other service in which Register.it has made a request to the various relevant Authorities and/or third party suppliers, is equivalent to a ?full provision of service? pursuant to article 59(1)(a) of Legislative Decree 206/2005.

The full text of the Codice del Consumo, updated to include the amendments introduced by Legislative Decree 21/2014, can be viewed at http://www.altalex.com/index.php?idnot=66790. The Customer agrees that withdrawal from these GCS will have no effect if a contractual relationship exists between the Customer and Register.it relating to an SO, the content of which, in the event of a conflict, will prevail over these general conditions of contract. Therefore, if the Customer should wish to withdraw from these GCS, he/she must previously or simultaneously withdraw, where possible, from any SOs existing at the time the withdrawal is notified.

3 - REQUEST FOR SERVICES ON BEHALF OF OTHERS: If a request is made on behalf of others (end customers) by the Customer (or, for the purposes of this article, the, Reseller) who offers, even for free, Register.it services, the Customer he/she/itself shall comply with the following conditions:

a) the Reseller undertakes to approve and enforce compliance by its end customers of the obligations envisaged in these GCS and in the SO relative to the requested service AS WELL AS THE ICANN POLICY relative to the TLD under the responsibility of Icann itself (http://www.icann.org/registrars/ra-agreement-17may01.htm). For domain name registration requests, the Reseller undertakes to disclose and enforce compliance with the Registration rules and technical procedures as well. Furthermore, the Reseller undertakes to disclose to and enforce compliance by the end customer with the obligations envisaged in Article 7 of this agreement. Nevertheless, the Reseller remains exclusively liable vis--vis Register.it for the consequences envisaged in Article 7, with the Reseller bearing the burden of any recoupment from the end customer.

b) The Reseller hereby undertakes and warrants that the end customers will enter into an appropriate agreement in relation to each Order. The Customer hereby represents and warrants that the Orders will not violate these GCS, the individual SOs and third party rights. In particular, in the case of a domain name registration request, that the requests will be for the Domain Names to which the registering end customer has expressly declared he/she is fully entitled and will hold Register.it harmless against any legal action that may arise from unlawful conduct on the part of the Customer, in which case the Customer will not be entitled to any refund for the services rendered in violation of legal provisions or third party rights.

c) The Reseller undertakes to update both its own data and those of its end customers, promptly notifying Register.it of any possible update.

d) The Reseller undertakes to guarantee compliance with privacy laws and to provide disclosure thereof to the Customer and obtain his/her consent to the data being processed if required by law, including in respect of the data the latter is required to communicate to Register.it and to the respective Authorities in order to supply the service requested.

e) The Reseller undertakes to send to its own customer every service notice that Register.it decides to communicate. The Reseller shall be directly liable towards the end customer and to Register.it if it fails promptly to send the information envisaged at this point. In the cases envisaged by the Registration Authority and expressly requested by the same Register.it may directly contact the end customers for the transmission of information; this information shall not be of a commercial nature.

The Reseller warrants that the purchases made on behalf of others who are end customers or, regardless, all the activities performed by the Reseller on behalf of the end customers shall be performed solely and exclusively after the end customer has granted a mandate for purchase of the service. The Reseller shall be exclusively responsible, and in this sense promises to indemnify Register.it, for any consequence deriving from purchase of services and/or products of Register.it not authorized by the end customer.

The Reseller assumes full responsibility for the Orders sent to Register.it and undertakes to indemnify and hold harmless Register.it, the other companies of the DADA Group, and the assistants of Register.it against any third-party claim regarding and in any way connected with performance of the Agreement and/or violation by the Reseller or Registrant of the obligations, representations, and warranties envisaged in this agreement.

4 - TRIAL SERVICES: Register.it may offer its services to the Customer on a trial basis for the duration and by the method stated on the Register.it website and/or in the control panel. Depending on the services offered and at its discretion, at the time of purchase of the services, Register.it may or may not request the Customer?s credit card details as a means of paying for the services at the end of the trial period. AS OF THE END OF THE TRIAL PERIOD, THEREFORE, THE SERVICE WILL BE CONSIDERED TO HAVE BEEN PURCHASED BY THE CUSTOMER FOR A PERIOD OF ONE YEAR OR FOR ANY OTHER PERIOD STATED IN THE SOs RELATING TO THE INDIVIDUAL SERVICES IN CASES WHERE THE CUSTOMER, FOLLOWING A REQUEST MADE BY REGISTER.IT, HAS PROVIDED HIS/HER CREDIT CARD DETAILS, STATING HIS/HER INTEREST IN BUYING THE SERVICE AND HAS NOT INFORMED REGISTER.IT OF HIS/HER CHANGE OF MIND BEFORE THE EXPIRY OF THE TRIAL PERIOD. In this case, as of the date of expiry of the trial period, Register.it will charge the amount due for the purchase of the service to the Customer?s credit card. However, in cases where Register.it did not ask the Customer for his/her credit card details at the time of purchase of the trial service, the trial service will be considered to have expired at the end of the trial period and the Customer will be able to purchase the service definitively for a period of one year, once more stating his/her willingness to do so. It is understood that, where a trial service is purchased, the Customer will be required always and in any case to respect the conditions set by the SOs for the individual services.

5 - REGISTRATION PROCEDURE - USER ID AND PASSWORD: In the course of completing the Service registration procedures, the Customer undertakes to provide his/her personal data accurately and truthfully. Given that the service registration procedure can only be completed over the Internet, the Client, as indicated on Register.it website, will be free to decide whether to communicate his/her data over the phone to an Operator rather than via the Internet. In this case, the Client undertakes to follow the instructions given by the Operator beside the guided procedure he/she will find online. After communicating his/her data over the phone to the operator, the Client will be given access to a web page located on a secure server where he/she will find the data given to the operator over the phone. The Client undertakes to check this data before confirming registration. Confirmation will have to be communicated to Register.it within 10 solar days. In the case confirmation was not communicated within the indicated time, Register.it will not be held liable towards the Client. Confirmation will exempt Register.it from any liability regarding the data provided by the client. In both cases the Client undertakes to immediately inform Register.it of any change in the personal data whenever they are communicated. If the Customer communicates inexact or incomplete data, Register.it reserves the right not to activate and/or suspend the service until the Customer rectifies these errors. Register.it reserves this right even in the case where the competent bodies (e.g. banks or credit card holders) contest the payments made by the Customer. Upon the first request for activation of a Service by the Customer, Register.it will assign him/her a User ID and Password. The Customer recognizes that these User ID's and Passwords constitute the system for validation of Customer access to the Services. The Parties recognize and agree that these User ID's and Passwords constitute the only adequate means for identifying the Customer when he/she accesses the Services. Therefore, the Customer agrees that all acts performed through use of the aforementioned User ID and Password shall be attributed to him/her and shall be binding on him/her. The Customer recognizes that he/she has sole and exclusive responsibility for the acts performed through use of his/her User ID and Password, and promises to keep them secret, safeguard them with due care and diligence, and not to provide them to others, even on a temporary basis. In any event, the Customer accepts that the information system and/or online system records compiled by Register.it and/or its suppliers, can be presented and used against him/her for all investigative purposes before any competent Authority pursuant to and in accordance with these GCS and that, in particular, the parties may establish appropriate civil evidence on this basis regarding the existence of relationships and/or acts that might be challenged. 

6 - NATURE OF THE SERVICES - CONSIDERATION AND PAYMENTS: The nature and type of services provided by Register.it to the customer are described in the individual service order that he/she will accept. The services compensations and the payments terms and conditions  are those established in the service order or in the commercial offers available on the website or brought to the customers   knowlegde.If not expressly indicated, all the compensations are to be considered as not V.A.T. inclusive. The customer has the option to choose between different payment instruments authorized by Register.it (Paypal , credit card , postal order , and, only inhe case of express prior authorization by Register.it , bank transfer) , the payment features are available on the website at http://www.register.it/company/payment.html. If the customer has chosen automatic renewal for some services and has associated to them one the payment methods listed above, in particular credit card or a PayPal, he/she authorizes Register.it to perform renewals using the same payment instrument chosen at the moment of the first purchase, unless expressly change request made ??directly by the customer on its control panel.The customer can at any time associate new payment methods or change his details, the customer, in order to cancel the Paypal billing agreement, has to access ti his/her Paypal account and follow the removal procedure from the dedicated Paypal account page. In the case of services automatic renewal, the customer expressly authorizes Register.it to bill on regular basis the service charges, based on the timing of individual services renewal and/or according to customer requirements . The customer hereby guarantees the availability of the amounts required to make payments. After an online payment, Register.it will send a payment invoice to the customer address indicated in account information.  For automatic renewals, the customer takes note that the price oft the renewal is the one published in the price list at the renewal date. All taxes due to customers services use will  be paid exclusively by him/her. Register.it will have the right to suspend services provisioning if a payment is not made in time,  in accordance with section 1460 of Italian Civil Code, and the customer, without having received a forma notice, will be required to pay default interest in an amount equal to the legal rate of interest increased by 5 percentage points , subject to the right of Register.it to request compensation for additional damage.

Register.it reserves the right, after announced notices published on the website www.register.it, to send electronic invoices via e-mail to the address provided at the time of purchase. Therefore, the customer shall have exclusive responsibility to inform Register.it of any changes of he e-mail address indicated.

7 - AMENDMENTS TO THE GCS AND/OR SOs: Register.it reserves the right to amend these GCS and the terms and conditions of SOs at any time, by e-mail notification sent to the Customer at least 30 days in advance, in the following circumstances: 1) changes in technical/economic/contractual conditions imposed by third parties (including, but not limited to, suppliers and commercial partners) and/or resulting from the entry into force of new legislative or regulatory provisions, or the amendment of existing provisions (including the rules imposed by domain name Authorities); 2) need to maintain an adequate level of service; 3) ensuring adequate security standards for the platform; 4) entry into force of new legal provisions; 5) or a change in the price of the services. The Customer agrees that this notification may also be issued by means of a General Notice to Users published on the Register.it Website. In the event of changes that determine a significant reduction in services rendered, or an increase in the price of services, the Customer will be entitled to withdraw from an OS or the CGS applicable at the time, by sending Register.it the respective notification within the same period of 30 days envisaged in the preceding paragraph. If said deadline expires without response, the amendments shall be considered accepted by the Customer and fully binding on him/her.

8 - USE OF THE SERVICES AND CUSTOMER LIABILITY: The Customer undertakes to use his/her best efforts to compy with the provisions and commitments pursuant to this general conditions and services conditions and in order to respect, in case of services offered by Register.it in a shared manner, the services quality, stability and security even with regard of the utilization of the other Customers. In the event there will be important reasons indicating that the Customer utilization could compromise the quality, stability and security of the services offered in shared manner, Register.it is entitled to interrupt the service supply with a, also via email, 48 hour prior written notice. The Customer furthermore undertakes not to use the Services for illegal purposes, and not to violate any applicable national and international norms or regulations in any way. The Customer also undertakes to comply with the rules of Netiquette available at the address http://www.nic.it/NA/netiquette.txt. In particular, the  Customer undertakes not to introduce and not to have others introduce content in violation of privacy, copyright and intellectual property rights, or pornographic, blasphemous, or offensive content, or content that can either harm or endanger the image of others or Register.it in any way. The Customer also promises not to commit acts of computer crime through his/her Internet access. The Customer warrants that he/she will not engage in spamming - i.e. the transmission via e-mail of unauthorized communications that are not requested and/or not solicited by the recipients. Register.it reminds the Customer that this practice is prohibited not only by Netiquette rules but also by D.Lgs 196/03 in protection of privacy. Register.it also emphasizes that it will consider the Customer liable even if the illegal spamming activity is carried out through e-mail addresses other than those acquired from Register.it and also indirectly involves a Register.it Service or directly involves the technical structure of Register.it (e.g. unauthorized promotion of an Internet site hosted at Register.it). Register.it reserves the right to suspend the Service immediately if, in its final opinion or upon report by others, it believes that the Customer engages in activities in violation of the obligations envisaged in this contract. In this case, the Customer, either upon being informed by Register.it via e-mail or otherwise, must immediately eliminate the causes for complaint or furnish adequate documentation proving his/her full compliance with the applicable norms governing his/her activity. If it does not receive an immediate reply, Register.it will have the right to cancel the agreement immediately, without prejudice to its right to full payment of the consideration and right of Register.it to take action for full indemnification of the damages that it might have sustained. The Customer recognizes that he/she is solely and exclusively responsible for the activities performed through the Service or directly or indirectly attributable to him/her, even in the case where the Customer has signed an SO on behalf of others authorized by him/her to use the Service, and in particular that he/she is responsible for the content and communications that are entered, published, diffused, and transmitted on or through the Services. Therefore, Register.it cannot be considered liable in any way for criminal, civil, and administrative wrongdoing committed by the Customer through the Service. The Customer undertakes to indemnify and, in any event, hold Register.it harmless against any action, complaint, claim, cost, or expense, including reasonable legal fees, that it might sustain due to failure by the Customer to respect his/her assumed obligations and the warranties offered upon acceptance of these GCS or an SO and, regardless, connected with use of the Services by the Customer.

9 - COMMUNICATION BETWEEN THE PARTIES: Except as expressly envisaged otherwise, the Parties agree to use electronic mail to send the notices that are required or to be served pursuant to these GCS and/or the individual SO.

10 - INTELLECTUAL AND/OR INDUSTRIAL PROPERTY RIGHTS: Register.it remains the sole holder of property rights and rights to economic exploitation of inventions and programs (including software, documentation and written programs, studies, etc.) and whatever else was prepared, realized, or developed by means of the Services acquired through the individual SO by the Customer, who is granted only a limited, non-transferable user right thereof.

11 - LIMITATIONS OF LIABILITY OF REGISTER.IT: Register.it undertakes to use the best technology that it is aware of and the best resources at its disposition to provide the Services covered by the individual SO. The Customer agrees that Register.it cannot in be held liable in any case for delays or malfunctions in provision of the Services depending on events falling outside of the reasonable control of Register.it, such as, for example: (i) events of force majeure; (ii) events depending on the acts of others, such as, for example, interruption or malfunction of the services of telecommunication operators and/or electric power lines or acts or omissions by the competent Registration Authorities; (iii) malfunction of theterminals or other systems of communication used by the Customer. If the Service is interrupted, Register.it undertakes to restore the Service as quickly as possible. The Customer also agrees that Register.it may not be held liable for acts or omissions committed by the Customer and in conflict with the obligations assumed by the latter pursuant to these GCS or an SO, just as it cannot be held liable for malfunctions deriving from defects in the means necessary for access, improper use thereof, and/or the procedures for access to the service by the Customer or others. Register.it cannot be held liable in any way vis--vis the Customer or others for loss of profit, lost earnings, or any other form of loss of anticipated profits or indirect and consequential damage connected with performance of these GCS or each individual SO. The customer agrees that the Services may be suspended, cancelled or transferred on request of the Authority to which the Services are subject.

12 - EXPRESS CANCELLATION CLAUSE: Register.it may cancel these GCS and each SO, pursuant to and in accordance with Section 1456 Italian Civil Code if the Customer fails to comply with the provisions of Articles 4, 5, and 7 of these GCS, without prejudice to the right of Register.it to payment of the consideration accrued in its favor at the date of cancellation and indemnification of damages.

13 - GOVERNING LAW AND COURT OF JURISDICTION: This Agreement is governed by the laws of the Republic of Italy. The Court of Florence shall have exclusive jurisdiction in any controversy involving or deriving from this Agreement or its performance. In the case of an agreement made with a Consumer, the Court where the Customer is domiciled or resident shall have jurisdiction.

                 

RELEVANT INFORMATION FOR CONSUMERS PURSUANT TO ARTICLE 49 OF THE CODICE DEL CONSUMO:

This Relevant information applies to the so-called ?Consumers? category, as defined in article 3(1)(a) of Legislative Decree 206/2005, and is an integral part of the General Conditions of Service applied by Register.it and of the Service Orders relating to Services purchased remotely or off-premises.

The Customer/Consumer is informed of the following:

About Register.it: Register.it S.p.A. is a Dada Group company with registered office in Florence, Piazza Annigoni 9/B, telephone number: 055-200211, fax number: 055-20021550, contact e-mail address: info@register.it. Any complaints by surface mail can be addressed to Register.it;

Services offered: the services offered by Register.it are domain name registration services, hosting services, e-mail and certified e-mail services, supply of platforms for website creation, dedicated server and virtual server service, website protection and website promotion services; the features of each of these services are visible and easily accessible from the Register.it home page;

Price of services: the total price of the services, inclusive of taxes and any shipping costs, delivery or postal charges, is easily accessible within each area dedicated to the services;

Payment method: the payment methods for purchasing a Register.it service are stated on each Service Order. Register.it generally accepts the following payment methods: 1) credit card and prepaid cards, 2) Paypal; 3) Postepay; 4) postal order; 5) bank transfer;

Performance of the service: performance of the service by Register.it begins following receipt of payment from the Customer and is completed as stated in the description of each individual service, as previously mentioned, easily accessible from the home page, and in the individual Service Orders; for some services, such as registration and domain transfers, the time required to complete a service depends on the relevant Registration Authorities;

Complaints: Customer complaints, which may be sent to Register.it by surface mail to the following address: Via Zanchi 22, 24126 Bergamo and by certified e-mail to the following address: registeritspa@registerpec.it are handled by Register.it in order of arrival, except for more serious cases, which are handled as a priority over the others. In any case, Register.it offers maximum support to its Customers and on average answers complaints within 3 business days of receipt.

Right of withdrawal: Any Customer who is a natural person and requests a service for purposes other than his/her professional activity ('Consumer'), will be entitled to withdraw freely, without having to state a reason, from the General Conditions of Contract and the individual Service Orders, within fourteen business days of the respective contract being concluded, under the terms and for the purposes of article 52 of the Codice del Consumo (Consumer Code). Withdrawal may be exercised by the Customer, in accordance with article 54(1) of the Codice del Consumo, using the withdrawal form in appendix I, part B, of the Codice del Consumo or submitting any other explicit declaration of his/her intention to withdraw from the contract, to be sent, by registered letter with advice of receipt, to Register.it S.p.A., Via Zanchi 22, 24126 Bergamo, before the expiry of the withdrawal period.

The burden of proof regarding correct exercise of the right of withdrawal, according to the aforestated procedure, will lie with the Customer.

Following the proper exercise of the right of withdrawal by the Customer, Register.it will, in accordance with article 56(1) of the Codice del Consumo, within the subsequent 14 days, refund him/her the amounts received from him/her, including delivery costs, if incurred. Register.it will pay the refund using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed with the Customer and provided that the Customer does not have to incur any cost as a consequence of using the different means of payment. Register.it will not be required to reimburse delivery costs if the Customer has expressly chosen a different and more costly form of delivery than the one offered by Register.it. It is understood that Register.it may withhold the refund until it has received the goods or until the Customer has demonstrated that he/she has returned the goods, whichever situation occurs first.

Unless Register.it collects the goods directly, the Customer will be required to return the goods without undue delay and in any case within 14 days of the date on which he/she informed Register.it of his/her decision to withdraw from these GCS or an SO. The respective shipping costs will be borne by the Customer, unless Register.it failed to inform the Customer of this at the time the contract was concluded.

Exceptions to the right of withdrawal: the right of withdrawal will not be exercisable by the Customer after the full provision of the service, as indicated below, by Register.it if the supply itself began with the express agreement of the Customer and the latter agreed to forfeit the right of withdrawal following full performance of the service by Register.it. By way of example and without limitation, the Customer acknowledges that starting a domain name registration procedure, activating e-mail accounts, as well as any other service in which Register.it has made a request to the various relevant Authorities and/or third party suppliers, is equivalent to a ?full provision of service? pursuant to article 59(1)(a) of Legislative Decree 206/2005.

After-sales support: the after-sales support service is provided via the Richiedi Assistenza (Request Support) channel on the control panel or by calling the free number 800 734 478, Monday to Friday, 9.00 a.m. ? 6.00 p.m.

Duration of the general conditions of contract and the individual service orders: The individual Service Orders are an integral and substantive part of the General Conditions of Contract and establish the terms and conditions of the specific service purchased by the Customer, while the General Conditions of Contract govern the relationship between Register.it and the Customer, regardless of the specific service purchased. The General Conditions of Contract are applicable indefinitely, while the individual Service Orders relating to the individual services purchased by the Customer are valid for one year and are renewable, either automatically or expressly. On his/her control panel, the Customer can change the renewal option from automatic to manual up to 20 days before the renewal date and from manual to automatic up to 30 days before the renewal date. Termination of a Service Order also involves termination of the General Conditions of Contract if the Customer has no other active services on Register.it, otherwise the General Conditions of Contract will remain in force until the last service purchased by the Customer expires. Customers cannot withdraw from a Service Order if the contract has been renewed automatically and must therefore await the expiry of the contract. Customers who have chosen the automatic renewal option and subsequently intend to terminate the contract are therefore requested to pay close attention and to remember to change the renewal option on their control panel from automatic to manual, so that on expiry the contract will cease to be effective between Register.it and the Customer.

Deposits or other financial guarantees: Customers are not generally asked for deposits or other financial guarantees. If the need for such requests should arise, Register.it will inform Customers promptly through notices on the website and by e-mail. 

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To view the General conditions of service that are no longer valid, please use the following links:

Click here, if you want download the general conditions of services, until December 10th, 2014.

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Click here, if you want download the general conditions of services, until January 2007.

Click here, if you want download the general conditions of services, until June 2005.

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