Ordine di servizio: rankingCoach basic plan

Art. 1) OGGETTO E DEFINIZIONI
1.1. Il presente Ordine di Servizio ("OdS") è parte integrante e sostanziale delle Condizioni Generali di Servizio ("CGS"). Le CGS e il presente OdS stabiliscono i termini e condizioni per la fornitura dei Servizi rankingCoach acquistati dai Clienti (“Clienti") tramite Register.it S.p.a. (“REGISTER.IT”). I termini con iniziale maiuscola utilizzati nel presente OdS hanno il medesimo significato definito nelle CGS. L'offerta commerciale pubblicata online sul Servizio www.register.it o portata a conoscenza del Cliente mediante i nostri canali commerciali ed accettata dal Cliente formano parte integrante delle presenti condizioni ("Offerta").
Sub Allegato 1 “RankingCoach End User Agreement” sono riportate le specifiche condizioni relative all’uso del Servizio direttamente disciplinate tra il Cliente e Rancking Coach GmbH (“Fornitore”), fornitore dei Servizi rankingCoach.

1.2 Successivamente all’acquisto Register.it procederà ad attivare al Cliente un pannello “RankingCoach” con le indicazioni da quest’ultimo fornite a Register.it in fase di acquisto.

1.3 Il Cliente accederà alla totalità del servizio erogato tramite l’interfaccia del Fornitore, accedendo direttamente al pannello del Fornitore con opportuni username e password che saranno forniti dal Fornitore al Cliente e che potranno essere modificati dal Cliente in qualunque momento.
Il Cliente riceverà i codici di accesso al pannello del Fornitore all’indirizzo di posta elettronica con cui il Cliente stesso è registrato in anagrafica di REGISTER.IT. Pertanto, è responsabilità del Cliente verificare l’indirizzo email fornito a REGISTER.IT per le comunicazioni, visualizzabile ed eventualmente modificabile nel pannello di controllo di REGISTER.IT. REGISTER.IT non è in alcun modo responsabile della mancata ricezione del messaggio del Fornitore.

Art. 2) DURATA E SOSPENSIONE DEL SERVIZIO
2.1 Il presente Contratto avrà durata pari alla durata del prodotto acquistato ovvero fino alla scadenza dello stesso.

2.2 I termini di realizzazione e consegna del Servizio dipenderanno unicamente dall’attività del Cliente presso il sito del Fornitore e non coinvolgeranno REGISTER.IT ne’ in fase di erogazione ne’ nel raggiungimento dei risultati.

2.3 REGISTER.IT potrà in ogni caso ed in qualsiasi momento recedere dal presente Contratto dandone comunicazione scritta al Cliente all’indirizzo e-mail da questi fornito al momento della registrazione, con almeno 60 giorni di preavviso.

Art. 3) IMPEGNI E RESPONSABILITA’
3.1 REGISTER.IT non offre alcuna garanzia di risultato ed informa il Cliente che l’eventuale mancanza per qualsivoglia motivo del posizionamento da parte dei motori di ricerca non esonera il Cliente dall’obbligo del pagamento del corrispettivo dovuto. In ogni caso REGISTER.IT non assume alcuna responsabilità per la mancanza di posizionamenti sui motori di ricerca dovuta a modifiche delle pagine successive al lavoro dei tecnici di REGISTER.IT oppure alla mancata presenza on line del sito oggetto di ottimizzazione.
Il presente contratto non prevede alcuna azione da parte di REGISTER.IT ne’ sul sito del Cliente ne’ sui motori di ricerca, social network e directory in relazione al sito del Cliente.

3.2 REGISTER.IT non potrà essere ritenuta responsabile nel caso di ritardi, rallentamenti, malfunzionamenti e/o interruzioni nell’erogazione dei Servizi erogati dal Fornitore causati da malfunzionamenti del sito del Fornitore irraggiungibilità del sito del Fornitore per qualunque motivo.

3.3 Il Cliente assume ogni responsabilità circa il contenuto e le forme delle comunicazioni pubblicate attraverso i Servizi e/o Prodotti Acquistati e terrà indenne REGISTER.IT da ogni pretesa, azione o eccezione che dovesse essere fatta valere, al riguardo, da terzi nei confronti di REGISTER.IT (a puro titolo esemplificativo e non esaustivo: brevetto per invenzione industriale, diritto d’autore, privacy etc…).

3.4 Il Cliente dichiara e garantisce, di avere il diritto di pubblicare i contenuti, testi o immagini all’interno del sito oggetto della attività di Posizionamento e che il medesimo non viola in alcun modo le regole previste dalla normativa in vigore anche con riferimento alle pratiche commerciali scorrette, ed in particolare dichiara e garantisce che il sito non ha contenuto osceno o diffamatorio o in violazione di diritti di privativa di terzi o comunque che promuova discriminazioni di razza, religione, età, sesso, orientamento sessuale, o di qualunque altro tipo. Il Cliente, pertanto, si assume, ogni responsabilità relativa al contenuto del sito ed a tal fine si impegna a manlevare Register.it e l’eventuale fornitore di Register.it da qualsiasi onere dovesse derivarle a tale titolo.

3.5 REGISTER.IT declina ogni responsabilità inerente a dati pubblicati sui siti del Cliente e/o contenuti nei database del Cliente, che non siano stati trattati in conformità al Reg UE n. 2016/679

3.6 Il Cliente mantiene la piena titolarità delle informazioni pubblicate tramite i Servizi e/o Prodotti Acquistati assumendo ogni più ampia responsabilità in ordine al contenuto delle informazioni medesime, con espresso esonero di REGISTER.IT da ogni responsabilità ed onere di accertamento e/o controllo a riguardo.

3.7 REGISTER.IT non ha alcun potere di controllo sui contenuti pubblicati dal Cliente tramite i Servizi e/o Prodotti Acquistati, ma ha il diritto di informare l’Autorità Giudiziaria nel caso in cui venga a conoscenza di violazioni commesse dal Cliente nell’utilizzo dei Servizi e/o Prodotti Acquistati. E’ pertanto espressamente esclusa ogni responsabilità di REGISTER.IT al riguardo.

3.8 Il Cliente solleva e mantiene indenne REGISTER.IT da tutte le perdite, danni, responsabilità, costi, oneri e spese, ivi comprese le eventuali spese legali che dovessero essere subite e/o sostenute da REGISTER.IT quale conseguenza di qualsiasi inadempimento da parte del Cliente agli obblighi e garanzie assunti con il presente Contratto.

3.9 E’ espressamente vietata la pubblicazione di materiale:
• con contenuto osceno, pedopornografico;
• offensivo o con scopi contrari alla morale ed al buon costume;
• con scopi contrari all’ordine pubblico;
• lesivo dei diritti di terzi;
• protetto da copyright;
• detenuto illegalmente;
• contenente informazioni o banche dati in contrasto con la vigente normativa.

3.10 In ogni caso, nel limite massimo consentito dalla legge, fermo quanto previsto da norme imperative, qualsiasi responsabilità di REGISTER.IT nei confronti del Cliente derivante dal presente Contratto non può superare il 50% dell’importo totale effettivamente pagato dal Cliente su base annuale.
In caso di violazione da parte del Cliente degli obblighi qui previsti REGISTER.IT, così come previsto dalle Condizioni Generali di Servizio, si riserva la facoltà, a seconda della gravità delle violazioni poste in essere dal Cliente, di risolvere il contratto ai sensi dell’art. 1456 c.c. o di sospendere il servizio.

Art. 4) TRATTAMENTO DEI DATI PERSONALI

4.1 Il Cliente, al fine di usufruire dei Servizi rankingCoach, interagisce direttamente e unicamente con il Fornitore. In relazione al trattamento dei dati personali del Cliente, il Fornitore agisce in qualità autonomo titolare del trattamento in base alla propria privacy policy disponibile al seguente link: https://www.rankingcoach.com/it-it/privacy-protezione-dei-dati

4.2 REGISTER.IT, in qualità di responsabile del trattamento dei dati personali del Cliente, comunicherà i dati personali del Cliente al Fornitore (e nello specifico i seguenti dati: email, nome, cognome, indirizzo, città) al fine di permettere la registrazione del Cliente sulla piattaforma del Fornitore. La comunicazione dei dati personali del Cliente al Fornitore avviene ai sensi dell'articolo 6 (1) (b) del Reg. (UE) n. 2016/679 ("il trattamento è necessario per l'esecuzione di un contratto a cui l'interessato è parte o per prendere provvedimenti su richiesta dell'interessato prima di stipulare un contratto"). "
4.3 Inoltre REGISTER.IT, fermo quanto previsto all’art. 4.2, in qualità di responsabile del trattamento dei dati personali del Cliente, tratterà i dati personali di quest’ultimo solamente per l’attivazione del pannello “RankingCoach”, come stabilito all’art. 1.2, e la gestione amministrativa dei pagamenti relativi ai servizi acquistati dal Cliente.


Art. 5) CORRISPETTIVI E PAGAMENTI
5.1 I corrispettivi sono indicati in Offerta e devono intendersi oltre I.V.A..
5.2 I termini e le modalità di pagamento sono quelli indicati in Offerta sul sito Register.it e relativi allo specifico servizio .

Art. 6) RISERVATEZZA
6.1 Il contenuto del presente Contratto, nonché tutti i documenti in qualsiasi formato (anche elettronico), i dati societari, economici, fiscali, di mercato ed organizzativi di REGISTER.IT, il Know-how ed, in generale, tutte le informazioni riguardanti REGISTER.IT, di cui il Cliente verrà a conoscenza per effetto e/o in occasione dell’esecuzione del presente Contratto dovranno essere trattate come strettamente confidenziali e riservate, anche successivamente alla scadenza del presente Contratto. Il Cliente, a tal proposito, si impegna a rispettare ed a far rispettare la presente clausola ai propri dipendenti e/o collaboratori, nonché a qualsiasi altra persona, ente o società che dovesse essere utilizzata per la realizzazione della fornitura, anche attraverso la predisposizione di specifici accordi di riservatezza.

Art. 7) INTERPRETAZIONE
9.1 I termini tecnico-informatici, aziendalistici e commerciali contenuti nel presente Contratto dovranno essere interpretati nel senso comune e nel significato corrente che essi assumono nello specifico ambito di riferimento e secondo buona fede.

Art. 8) INVALIDITA’ O INEFFICACIA PARZIALE
8.1 Qualora una o più clausole del presente Contratto siano ritenute nulle, annullabili o comunque inefficaci da parte della competente Autorità giudiziaria, in nessun caso tale nullità, annullabilità o inefficacia avrà effetto sulle restanti clausole, dovendosi intendere le predette clausole come modificate, in senso conforme alla presunta o presumibile comune intenzione delle Parti, nella misura e nel senso necessari affinché la competente Autorità giudiziaria possa ritenerle valide ed efficaci.

Art. 9) INADEMPIMENTO E RISOLUZIONE
9.1 Ogni violazione delle obbligazioni assunte dal Cliente, darà diritto ad REGISTER.IT di considerare risolto il presente Contratto qualora il Cliente non abbia provveduto ad adempiere entro 15 giorni dal ricevimento di formale diffida, da inviarsi, a cura dell’altra Parte, a mezzo lettera raccomandata A.R. o a mezzo PEC.

Art. 10) ACQUIESCIENZA
10.1 Il mancato esercizio, da parte di REGISTER.IT, di diritti, facoltà o opzioni previste nel presente Contratto non costituisce acquiescenza o rinuncia agli stessi.


Allegato 1

“RankingCoach End User Agreement”
This End User Agreement between customer (“you” or “your”) and rankingCoach Gmbh (rankingCoach).
Read carefully before using the Software. If you do not agree, do not use the Software.
This Agreement governs your access to and use of the rankingCoach software, including any associated media, printed materials, applications and/or documentation, whether electronic or in hard copy as of the Effective Date (Software), and use of the services offered by rankingCoach (Services). You expressly understand and agree that your license to use the Software is only in conjunction with purchase of the Services through our Partner Register.it. By using the Software you acknowledge that you may receive, without further notice or prompting, updated versions of the Software. The Effective Date of this Agreement is the date on which you click “I accept” as that date is captured by rankingCoach’s servers.
1. General
1. a This Agreement contains the terms and conditions of your limited right and license to use the Software solely in connection with the use of the services offered by rankingCoach (the “Services
2. b The term “Software” includes rankingCoach software, and may in certain circumstances include associated media, printed materials, "online" or electronic documentation, and services available through the Internet to support or add to the Software, and any updates, enhancements, modifications, revisions, or additions to these items (Updates). Note, however, that all software, documentation, or web services that are included in the Software, or accessible via the Software, are governed by this Agreement.
3. c The Software is copyrighted and it is licensed to you under this Agreement, not sold to you. If applicable, the Software may be accompanied by user manuals or other instructions (Documentation). Documentation may be available either as downloads, in traditional paper format, or as web pages. The Documentation is copyrighted by rankingCoach. You may only use the Documentation in conjunction with your licensed use of the Software.
4. d All right, title and interest, including Intellectual Property Rights, in and to the Software is and shall at all times remain vested in rankingCoach and/or its licensors. “Intellectual Property Rights” means all intellectual property rights throughout the world, including copyrights, patents, mask works, trademarks, trade secrets, moral rights, and other proprietary rights, including registrations, applications and rights to apply for registration or other protection of such rights. The Software is protected by copyright and other applicable intellectual property laws. The Software is licensed, not sold or given, to you by rankingCoach for use only under the terms of this Agreement. All rights not specifically granted to you in this Agreement are reserved to rankingCoach and to its third-party licensors. You may not remove any proprietary notice of rankingCoach or any other party from any copy of the Software.
5. e.rankingCoach may propose changes to this Agreement which are effective written notice to you. If those changes materially affect this Agreement, you may either (i) terminate this Agreement, and your right to use the Services, prior to the date the changes are effective; or (ii) propose other terms and conditions to those proposed by rankingCoach. rankingCoach may choose to postpone the changes upon your notice. If rankingCoach does so, any such changes will be effective upon renewal of this Agreement. Your use of the Software after changes are made means that you agree to be bound by such changes.
2. Grant of License; Access
1. Grant of License. rankingCoach grants you a non-exclusive, limited, personal, nontransferable, and non-sublicensable, license to access and use the Software (License), in object code form only, provided to you by or on behalf of rankingCoach solely in connection with your use of the Services. Your License is subject to and conditioned upon your full compliance with the terms, conditions and restrictions set forth in this Agreement. Updates and new versions of the Software will be provided at no charge.
2. Your license is for your use only. License are for individual use only: they are not licensed for multiple users, regardless of use in any institutional environment. License may not be sold, licensed, traded, or used by others. You are responsible for all charges associated with the use of your license.
3. Copies and Modifications. You may not reverse engineer, decompile, disassemble, or otherwise translate the Software or any license you have obtained. You may not modify or adapt the Software or any license in any way. You may make one copy of the Software, the Documentation, and any license that you have obtained, solely for backup or archival purposes. Any such copies of the Software, documentation, or license shall include any copyright or other proprietary notices that were included on such materials when you first received them. Except as authorized in this section, no copies of the Software, documentation, or license, or any portions thereof, may be made by you or any person under your authority or control.
3. Your Rights and Obligations
1. Documentation. The License includes the right to use documentation accompanying the Software for the sole purpose of using the Services.
2. Benefit. The Software, including the graphical user interface made available by rankingCoach and the display, download and export of data received through the Software, is to be accessed and used solely by you and for your benefit or, if you have licensed the agency version of the Software, for the benefit of your clients.
3. Actions Expressly Prohibited. As a condition of the Agreement, except as and only to the extent expressly permitted in this Agreement or by applicable law which cannot be waived by this Agreement, you shall NOT:
i. Publish, display, disclose, rent, lease, modify, loan, distribute or create derivative works based on the Software or any part thereof;
ii. Copy, decompile, reverse engineer, disassemble, translate, or adapt the Software, or otherwise reduce it to human readable form;
iii. Attempt to create source code from the object code of the Software;
iv. Create a standalone product from any third-party Software contained in the Software; or Sublicense or assign the Software.
4. User Data. You hereby represent and warrant that all user data provided by you is accurate and complete. You agree to promptly update any user data as necessary to keep it accurate and complete and not to misrepresent your identity in connection with your access to or use of the Software.
5. Use Reporting, License Violations and Remedies. rankingCoach reserves the right to gather data on usage including server IP addresses, server hardware and other information deemed relevant, to ensure that the Software is being used in accordance with the terms of this Agreement. You agree not to block, electronically or otherwise, the transmission of data required for compliance with this Agreement. Any blocking of data required for compliance under this Agreement is a violation of it and will result in immediate termination pursuant to this Agreement.
4 Third Party Content
All right, title and interest, including Intellectual Property Rights, in and to any content displayed by or accessed through the Software belongs to the owner of such content. The content is protected by copyright or other intellectual property laws. This Agreement does not grant you the right to copy, distribute, prepare derivative works, publicly display, or make other use of such content. You are prohibited from engaging in or facilitating unauthorized sharing of third-party content, including unauthorized posting, making available, uploading, downloading or other distribution.
5. Upgrading the Software
rankingCoach may issue you an upgraded version of the Software automatically upon an instance of your use of the Software. If updates to the Software are not mandatory, and you do not apply an update, rankingCoach reserves the right to force an update should it determine, in its sole and exclusive judgment, that failure to update the Software will materially affect its ability to do business or provide the Software or Services to others.
6. Consent to Use of Name and Data
1. The Software may provide rankingCoach with limited access to the device you use to connect to rankingCoach. Among other things, the Software may provide rankingCoach with information related to your use of the Services, including business sector; amount of time spent within rankingCoach; interactions with the Software; and information regarding the computer system used, such as a unique device identifier, operating system, amount of available storage space, and internet connectivity. This information will, among other things, enable rankingCoach to manage rights associated with the content, allow rankingCoach to help you use the Software more effectively, enforce this Agreement and otherwise help rankingCoach to enhance and improve the Software and the Services. Information obtained by rankingCoach will be treated in accordance with rankingCoach’s Privacy Policy.
2. You hereby grant rankingCoach, its affiliates, and its and their successors and assigns the perpetual, irrevocable, non-exclusive, royalty-free, worldwide right and license to (i) display, download, modify, reproduce, use, distribute, store, and transmit your user data solely in order to provide the Services, and (ii) use your name and/or trade name for customer reference and marketing, advertising and promotional purposes.
7. Confidentiality
1. The Parties agree to maintain the secrecy of Confidential Information. This obligation shall continue to apply for the period of thirty six months following termination of this Agreement.
2. Each party hereunder may disclose to the other party certain Confidential Information of such party or of such party’s associated companies, suppliers, or customers. For purposes of this Agreement, “Confidential Information” means all non-public information, in any form, furnished or made available in connection with this Agreement by or on behalf of one party (“Disclosing Party”) to the other party (“Receiving Party”) which is marked confidential, restricted, or with a similar designation, or would be understood by a reasonable person in the Receiving Party’s position to be confidential. The terms and conditions of this Agreement shall also be deemed Confidential Information. Confidential Information will not be deemed to include information that: (i) is or becomes known to the public through no fault of the Receiving Party; (ii) is already known to the Receiving Party prior to its receipt hereunder or becomes known to the Receiving Party from a third party who has a lawful right to disclose the information; or (iii) is independently developed by the Receiving Party without reference to Confidential Information of the Disclosing Party.
3. The Receiving Party shall use at least the same degree of care in safeguarding Confidential Information as it uses for its own information of like importance, but in no event less than a reasonable standard of care. Without the prior written consent of the Disclosing Party, the Receiving Party will not disclose Confidential Information to any other person, except to its employees or agents who have a need to know with respect to the purposes of this Agreement and who are subject to confidentiality obligations with respect to such Confidential Information at least as restrictive as those contained herein. Neither party shall be liable for disclosure of Confidential Information if such disclosure is required to comply with applicable laws, governmental regulations or judicial or governmental orders, provided that the Receiving Party provides prior written notice of such disclosure to the Disclosing Party, takes reasonable and lawful actions to avoid or minimize the extent of such disclosure and takes reasonable steps to assist the Disclosing Party (at the Disclosing Party’s expense) in contesting any such disclosure requirement. All Confidential Information will remain the property of the Disclosing Party, except to the extent that any rights with respect to such Confidential Information are expressly granted to the Receiving Party pursuant to this Agreement, including, but not limited to, rankingCoach’s provision of the Services, and any residual data it maintains following termination of the Agreement.
8. Export Law Assurances
You agree to comply with all applicable international and national laws that apply to the Software and Services, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by United States, Federal Republic of Germany and other governments. By using the Software, you represent and warrant that you are not located in any country, or providing the Services to, any country or individual with whom companies located in the United States or Federal Republic of Germany may not do business.
9. rankingCoach’s Disclaimer of Warranties and Limitations on Liability
1. Disclaimer. EXCEPT AS SET FORTH IN THE LIMITED WARRANTY SET OUT ABOVE, THE SOFTWARE LICENSED HEREUNDER IS PROVIDED "AS IS" AND RANKINGCOACH HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SOFTWARE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. RANKINGCOACH DOES NOT WARRANT THAT THE SOFTWARE IS ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. INSTALLATION OF THE SOFTWARE MAY AFFECT THE USABILITY OF THIRD PARTY SOFTWARE. IF THE SOFTWARE OR ANY DATA ACCESSED THEREFROM IS DEFECTIVE, YOU ASSUME THE SOLE RESPONSIBILITY FOR THE ENTIRE COST OF ALL REPAIR OR INJURY OF ANY KIND, EVEN IF RANKINGCOACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DEFECTS OR DAMAGES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY RANKINGCOACH OR A RANKINGCOACH AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH AN EVENT, SUCH EXCLUSION WILL NOT APPLY SOLELY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
2. Lost Profits; Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RANKINGCOACH, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY LOST PROFITS, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, DAMAGES FOR THE INABILITY TO USE EQUIPMENT OR ACCESS DATA, BUSINESS INTERRUPTION, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE SOFTWARE, AND/OR DOCUMENTATION, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING, WITHOUT LIMITATION, UNDER ANY CONTRACT, NEGLIGENCE OR OTHER TORT THEORY OF LIABILITY) EVEN IF RANKINGCOACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. RANKINGCOACH’S CUMULATIVE AGGREGATE LIABILITY FOR DAMAGES, UNDER THIS AGREEMENT, SHALL BE LIMITED TO THE FEES ACTUALLY PAID TO RANKINGCOACH DURING THE YEAR. THE LIMITATIONS AND EXCLUSIONS ALSO APPLY IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES OR FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. IN SUCH AN EVENT THIS LIMITATION WILL NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
10 Customer Warranties
You warrant and represent that your use of keywords, including the trademark(s) of any third party shall comply with all applicable laws and shall not violate the Intellectual Property Rights of any third party.
11. Indemnification
Each party agrees to indemnify the other for any filed claim that their use of the Software violates an issued U.S. or German patent. rankingCoach’s indemnification obligation extends only to the use of the Software as specified in the documentation with all updates applied, and not in conjunction with any other hardware, software or technology. To secure indemnification, one party must provide the other with written notice of a claim and full authority to defend the claim. However, rankingCoach shall always have the right to defend the validity of its intellectual property rights in the Software. rankingCoach’s indemnification obligation shall be satisfied by either: (i) assuming defense of a claim; (ii) providing you with replacement software performing the same or similar tasks; or (iii) refunding the license fee, prorated by the portion of the expired term. Further, you agree to defend and indemnify rankingCoach, its affiliates, and their respective members, shareholders, officers, directors, employees, and agents, and to hold them harmless from and against all claims, suits, costs, damages, liabilities, and losses, including reasonable attorneys’ fees, arising or resulting from any breach of your warranties.
12. rankingCoach Contact Information
Any questions, complaints or claims regarding the Software shall be directed to support-en@rankingCoach.com.
13. Governing Law
This Agreement shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany, without regard to conflicts of law principles thereof or to the United Nations Convention on the International Sale of Goods. For purposes of all claims brought under this Agreement, each of the Parties hereby irrevocably submits to the non-exclusive jurisdiction of the competent courts of Cologne, Germany.
14. Notices
rankingCoach may send you, in electronic form, information about the Service, additional information, and information the law requires rankingCoach to provide. rankingCoach may provide required materials to you by email at the address you specified when you signed up for the Service or by access to a website that rankingCoach identifies. Notices emailed to you will be deemed given and received when the email is sent. If you do not consent to receive notices electronically, you must stop using the Service.
15. No Exclusivity
Nothing herein shall restrict rankingCoach right to contract with any third party to provide Services similar to or identical to those described in this Agreement.
16. Miscellaneous
No waiver by rankingCoach of any breach of this Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless it is made in writing and is signed by an authorized representative of rankingCoach. All provisions relating to confidentiality, proprietary rights, and nondisclosure shall survive the termination of this Agreement. Your ability to use the rankingCoach service is subject to your browser compatibility with rankingCoach’s website as such requirements may change from time to time. Compatibility of your browser with the requirements of the Software is your responsibility.