Renew your Hosting

The work you've done is precious, don't lose it! Renew your Hosting now and keep your business online.

How to renew your Hosting


The safest way to renew without the risk of putting your website offline. Enabling it is easy, find out how.


You can renew your Hosting from your Control Panel at any time, safely and with the payment method you prefer.


You can call us on +39 035 6305561 every day from 9 am to 6 pm, we'll help you to renew your Hosting with the payment method you prefer.

by appointment

We'll contat you the day and at time you prefer: an operator will call you to renew by phone. Fill out the form.

Why renew your Hosting

Keep your project on the web without losing the contents of your site.

Services stability

If you don't renew the Hosting, your content will be deleted, as well as the mailboxes associated to the product. Your users won't find you on search engines and can no longer communicate with you.


Anyone could create a site like yours and offer your products and services, without permission. Renewing your Hosting protects the work you have done.


The content hosted on the platform are useful to inform users who want to buy your products. Renewing your Hosting keeps online your site: a reference point for potential customers.

Your questions, our answers

  • Which payment methods are approved?

    You can purchase your renew through: credit cards, prepaid cards, PayPal, PostePay, postal slip payment and bank transfer. Postal slip payment and bank transfer might not be available in some particular cases. For any further information you can visit this page.

  • Do I reduce service duration if I purchase the renew before the expiration date?

    No, your website purchase in advance will not affect the effective expiration date. You will not reduce service lasting time if you pay the renewal before the expiration date found in your Control Panel. E.g. If your website renewal is due to 22/08/2017 and your payement takes place on 16/08/2017, your next expiration date will be on 22/08/2018 anyhow.

  • I have purchased my website renewal, when will I receive my bill?

    Bills are automatically issued after any renewal procedure conclusion. They are sent by email within 30 days from the payment date if the payment was made through credit cards, prepaid cards, PayPal and Postepay. If you have chosen to pay through postal slip payment or bank transfer, bills will be sent to you within 30 days from renewal order request date. Check if the billing mail address you have filled during your registration with is still active. will send the bill to that address and to no other. The list of bills issued is always available a month after the purchase. You can fin all of them in the Control Panel under the "Account and billing" section.

  • I accidentally made my website expire, what should I do now?

    Log into your Control Panel and go to the renewal area: if your Website and E-commerca plans are still found in the renewable list of your products, you are to proceed to pay the renewal through credit and prepaid cards or PayPal. Otherwise you can call us at +39 035 630 5561 and ask for our support.

    If you don't find anything in the renewable list, it seems like a lot of time has been passed since the expiration date. There is no way to recover your website and its content. You are to rebuild one.

  • I did not receive any notification about the upcoming of my website expiration date. Why?

    You might have undone notification services on your mail client, you might have marked them as spam or you might have filled a no more active mail address during the registration with We advice you not to deactivate mailing notification: if you decide to deactivate the service, you will not receive these kind of notifications or similar such as domains expiration date or any other product that can be managed through Control Panel.

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